Shipping policy

Shipping:

Since each item is handmade, please allow up to 3 to 6 of our business days for your order to ship, regardless of the shipping method you choose during checkout. Please add 1 business day for custom orders. Our business day ends at 3PM Eastern and run from Monday through Thursday. Orders placed after that time roll into the next business day. Please check below for a list of Holidays that do not count as business days.

Shipping via First Class mail within the US typically takes 2 to 5 business days to arrive. Delivery outside of the US can take up to 31 days via first class mail. We can not guarantee delivery time for international orders. We are not responsible for any duties or tariffs that your country may charge upon delivery. Should a package be returned by the courier due to an address error or failure to claim package, shipping fees are not refunded. We are happy to reship, but the shipping fee is the responsibility of the customer.

Should you need your order quicker, please contact us before placing the order! We will do our very best to accommodate you!

In order to keep shipping affordable, our candles arrive in a padded envelope. Your tin may arrive with a ding in it. Candles are not returnable. Our apologies in advance.

Please note we are closed on the following holidays (these days are not counted as business days):

New Year's Day
Martin Luther King Day
Presidents Day
The First Day of Passover
Good Friday
Memorial Day

Juneteenth 
July 4th + 5th
Labor Day
The First Day and Second Day of Rosh Hashana
Yom Kippur
Columbus Day
Veterans Day
Thanksgiving and the day following
December 24th and December 25th
December 31st and New Year' Eve Day
In addition, there are days that we are closed due to extreme weather.